Cory English

Cory English is the principal owner of Healing Hearts, along with her husband, Dan. She is largely behind the scenes at Healing Hearts, supervising the office staff, filling in as needed, and managing other clerical duties from home.​ Cory is a retired Physical Therapist, a profession that she notes has similarities with mental health therapy in that it is a care-giving profession, teaching, encouraging, and enabling clients to use their inner strengths to achieve wellness. 

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Cory received her BS in Physical Therapy from Eastern Washington University and practiced primarily in the hospital setting in both Spokane and Coeur d’Alene, retiring in 2020.  She and Dan raised four children and have eleven grandchildren.

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Cory has leadership experience in her work as a PT as well is within her congregation and synod.  Her lived experience both professionally and personally has given her an appreciation for the situations that lead one to seek mental health care.  The excellent reputation of Healing Hearts was a factor in the decision to purchase this practice.  She brings to the practice an understanding of the stresses inherent in being in a care-giving role, and a commitment be supportive to our therapists, believing that investing in our excellent staff benefits both them and the community they serve.

Dan English, LPC​​

ICA Board Member​

Dan English describes himself as a people person and being someone who is in engaged in our community.  He has been a Licensed Professional Counselor in Idaho for over 30 years. His approach is based on the belief that building positive trusting relationships is the key to understanding ourselves and others. 

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Dan’s community engagement as an advocate over the years has included leadership positions in several non-profit organizations including CASA, Habitat for Humanity, and the Area 1 Area Agency on Aging, a program of North Idaho College.  He was also the founder and first Executive Director of North Idaho Youth for Christ and Anchor House/Idaho Youth Ranch.  He has served as a school board member, county clerk, and is currently in his 4th term on the Coeur d’Alene City Council.

Shelly Hansen, LCSW

Hello, my name is Shelly Hansen! I have served in various capacities, including eleven years with children and families through the Head Start Program. I served as the Elementary School Counselor in the Kellogg School District for several years, as well as private counseling. In the very beginning of my career, I served as part of a behavioral modification team for a high spectrum child with autism.  I have served in the position as "Care Provider," at what was then named The Children's Village for several years as well.  I created Soul Sprinkles Life Coaching and served in the capacity of life coach for several years.

In the therapeutic realm, I work towards the goal of transformational change and a focus on helping people live their most preferred life. The focus of my work is based on the knowledge that we all have blocks which sometimes keep us from making needed changes and experiencing joy. These blocks are often created early in life, but can come about at any stage, typically a result of a disturbing event which we have not yet fully processed. I operate with the belief that when we clear blocks "soul sprinkles" flow, when soul sprinkles flow, life feels good, when life feels good, magnificent changes happen.  I utilizes several modalities to reach this goal of clearing channels, including narrative therapy, modern dream work (Dreamscape), eye movement desensitization and reprocessing (EMDR,) mindful meditations, play therapy, solution-focused conversations for the purpose of clarifying what is or is not serving an individual in their life, at this point, and I am currently learning and integrating dialectical behavioral therapy (DBT). ​I enjoy counseling with children and adults alike.

I enjoy singing, and I am a writer, with the goal of finishing publishing my first book.  I am a mother of two grown children and the grandmother of two. I am an animal lover and have never been without a dog in my life.  I love hanging out by water, whether that be a river, an ocean, lake, hot spring or waterfall. I believe that Nature is the very best therapist in existence!

Raymond Prevost, LMSW

Welcome Raymond, our newest therapist to the team! He has a background in community health and experience in juvenile behavioral issues; Ray is dedicated to supporting both youth and adults He is committed to being present for his clients and meeting them where they are in their journey. We’re excited to have him on board!

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More Bio coming soon! 

Piper

More coming soon

Cristal, BS Special Education, MSW Intern

I am a dedicated social work professional and active disability advocate with extensive experience supporting individuals with co-occurring mental health and developmental challenges. My background includes six years as a PreK-12 and post-secondary educator and case manager, as well as roles as a Service Coordinator and Qualified Intellectual Disability Professional (QIDP) for adults. 

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Drawn to social work to create systemic change, my practice is deeply rooted in self-determination, empowerment, and client-led advocacy. I utilize a strength-based, solution-focused, and biopsychosocial-spiritual lens to honor my clients' intrinsic worth. Passionate about community well-being, I am highly active in the Latinx community, advocating for equitable access to mental health care, education, and Medicaid reform.

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Outside of work, I volunteer to teach bilingual story time at local libraries, enjoy running & the outdoors, and participate in community musical theater. I will be graduating with my Master's in Social Work in December 2026 and am so excited to continue to apply my education into better supporting my clients.